Needs Assessment- application assignment with solution

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Review the accompanying sample tasks and task ratings for the electronic technician’s job. What tasks do you believe should be emphasized in the training program? Why?

Answer:

The key point to remember when conducting a task analysis:

  • A task analysis should identify both what employees are actually doing and what they should be doing on the job.
  • Task analysis begins by breaking the job into duties and tasks.
  • Use more than two methods for collecting task information to increase the validity of the analysis.
  • For task analysis to be useful, information needs to be collected from SMEs. SME stands for Subject-matter-experts. Therefore, the information should be collected from job incumbents, managers, and employees who are familiar with the jobs.
  • In deciding how to evaluate tasks, the focus should be on the task necessary to accomplish the company goals and objectives.

Read more: Line and staff authority aspects of HRM

Sample task and task rating for electronic technicians:

Task

Importance Frequency

Learning difficulty

1. Replaces components

1

2

1

2. Repairs equipment

2

5

5

3. Interprets instrument readings

1

4

5

4. Uses small tools

2

5

1

 

From the above table, we see that repair equipment and the use of small tools are most important for electronic technicians. Therefore, the use of small tools and repair of equipment should be emphasized in the training program. Also, these two tasks are performed frequently (5 times) and repair equipment is one of the most difficult tasks listed in the above table that would require prior training. Interpretation of instrument reading also should be emphasized as it is performed very often and has a high difficulty level.

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Review the accompanying sample tasks

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